Available for ice cream parties!

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Now offering click & collect!

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Open Christmas Day and New Years Day

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Available for ice cream parties! 〰️ Now offering click & collect! 〰️ Open Christmas Day and New Years Day 〰️

At Spoonstruck we're passionate about crafting delicious, natural ice creams and vegan plant-based “frozerts®” as well as other scrumptious food and drink to go with them. We believe in the power of simple, quality ingredients sourced with care and crafted in small batches to bring our fans the artisanal products they’ve come to expect.

Based in Cambridgeshire we make almost everything from scratch, aiming to use natural, local, and responsibly-sourced ingredients where possible. Say goodbye to overly sweet, air filled products or those laden with cheap artificial additives. Our ice creams and plant-based frozerts are dense and creamy ranging from classic favourites to those globally inspired for something a little bit different.

Whatever you choose, your tongue won’t need to go on a “search and find” mission to find flavour in our desserts.

So come on over and get Spoonstruck with us.

What we sell

Simply, we sell ice-cream and plant-based frozerts scooped into one of our waffle cones or biocompostable cups.

We also other frozen dessert offerings with our own toppings, including hot fudge sauce as well as baked goods and luxury dairy or vegan hot chocolate.

NOW AVAILABLE - Click & Collect ice cream boxes and hot chocolate gift boxes

Follow this link for e-gift cards.

Our Frozen Dessert Flavours

Classics

Our timeless and familiar flavours including OMG Chocolate and Mad Vanilla are available regularly for your delight.

Seasonal

Some of these are more typical when their ingredients are at their best in the UK like delicious fresh strawberry. Others are to appeal to seasonal tastebuds; think autumnal nut flavours or winter eggnog or peppermint candy.

Out of the Scoop

More adventurous flavours like Crickets or Black Pepper. Some of these are inspired by fans’ suggestions and votes from our Frequent Scoopers. Do let us know if there’s one you love or a new combination you want to try!

Our Brand

High Quality

Our artisanal approach means each batch is handcrafted for maximum density, smoothness, and richness.

By making our own inclusions like caramel, chocolate chunks, and lemon curd we know that what’s going in them is suitable for our ice creams. Quality in = quality out.

Environmentally Conscious

We care about the impact we have on our environment.

We’re not perfect, but we aim to provide great products while striving to make our processes less wasteful and more sustainable. We source local ingredients where possible, purchase energy from renewable energy producers, and have always used cups, containers, and spoons that are biocompostable – and that includes being edible!

Socially Aware

Similarly to our environmental consideration we care about our supply chains and social impact.

We try to source ingredients responsibly and fairly take into account where they come from and how they’re made.

Community Building

We want to give back to the people who help make Spoonstruck great including our loyal fans, new friends, and valued team. We’re always happy to receive new ideas for flavours or customer rewards and to answer any questions. And in time we are looking to develop a community donation programme.

For more information please head over to our FAQs.

Come visit us at
6 King's Parade,
Cambridge, CB2 1SJ

Open Christmas Day and New Years Day!

Monday: Noon - 6pm
Tuesday: Noon - 6pm
Wednesday: Noon - 6pm
Thursday: Noon - 6pm
Friday: Noon - 8pm
Saturday: Noon - 8pm
Sunday: Noon - 6pm

Click & Collect ice cream boxes and hot chocolate gift boxes

Follow us on facebook or instagram to find out more!

Where To Buy

 

Events

Ice Cream Parties

Shop available for private use on weekday evenings and weekend mornings. Perfect for kids’ birthday parties or grown-up evening socials in an iconic Cambridge location opposite Kings College.

Includes unlimited ice cream for guests at a fixed rate pp with the option to purchase additional extras like cookies or hot chocolate.

Option to bring music and decorations to make the space your own or leave it to our team. BYOB possible on request.

Scooping at your event

For more information get in touch with our manager, Joseph, using the form below.

We’re also available for events outside of our shop from office functions to birthday parties or summer balls. We cater for all and love to work with our customers to develop bespoke flavours.

We can offer bulk sale for you to scoop yourselves or a mobile scooper.

  • Top Fact

    You may notice our ice-cream is less sweet than other brands and gelatos. Often gelato has a sweeter profile than ice-cream as it contains less milkfat, no eggs and extra sugar and cornstarch. Sugar has functions in frozen desserts and we do use it but we don’t want an artificially sugary sweet taste to overpower our other great tasting natural ingredients.

  • Did You Know?

    In the UK there’s no law that requires ice cream to weigh a certain amount per litre (which helps minimise manufacturers adding cheap air to bulk up their products) or that milkfat content be a minimum % by weight (in the USA it must be at least 10%; in the UK “ice cream” doesn’t need to have any milkfat!). Don’t worry - we only use small amounts of air and plenty of milk and cream!

  • The Scoop

    We produce all our products in small batches. That means that whether you’re enjoying a cone from our shop or a scoop from a container, it’s been lovingly hand packed by one of our talented team.

FAQs

  • We aim to use all natural flavourings from the ingredients themselves. But for two flavours – candy floss and bubble gum – we use artificial flavourings. Why? Because although we’ve mastered making many flavours from their natural ingredients, we haven’t done so yet with those two. We don’t produce them very often, but when we do we let fans know they’re made with artificial flavourings.

  • The exact recipes are proprietary, but we can say that in addition to lots of fresh cream and milk, sugar, and eggs, our ice creams contain wholesome fruits, chocolate, roasted nuts, and, yes, air (although not a lot). Precisely what will depend on the flavour. Similarly, our baked goods use natural ingredients, no stupid stuff - nothing that our team wouldn’t eat ourselves. Our vegan Frozerts® are just that – no dairy, no eggs, rich and creamy without the dairy cream in our ice creams.

  • We have a variety of vegan offerings we call Frozert® and this is growing all the time. We aim always to have several flavours on scoop at all times together with our traditional ice cream flavours. We also offer vegan waffle cones.

  • What allergy? Some of us are allergic to paperwork, others hard work, and still others don’t do well in the mornings. But involving edibles, please know that all of our products are made where we handle dairy, nuts, peanuts, wheat, soy, and egg. We take precautions to keep our allergens separate from one another and from our other ingredients, but if you have an intolerance or a life-threatening allergy, please take precaution when eating our products. If in any doubt, please see the allergen/intolerance guidance sheet posted in the Shop. Best to err on the cautious side and ask our scooper as well. And please avoid the obvious: our butter pecan has pecans in it, maple walnut walnuts, peanut butter peanuts and so on. Seriously. Real ingredients, not flavourings.

  • There’s no gluten in any of our frozen desserts except in flavours that obviously contain it such as Oreos ‘n cream, chocolate chip cookie dough, ooey gooey butter cake, and so on. Most of our baked goods contain gluten, but some are gluten-free and vegan. If in doubt, best to ask in the Shop and read the signage/labelling. We offer GF waffle cones so just ask for one if you need it!

  • We pasteurise all our ice creams. The sorbets and vegan frozen desserts generally aren’t pasteurised although sometimes we’ll incorporate other ingredients that for health and safety reasons we pasteurise.

  • Please email it to us together with your contact information. We may ask why you chose that particular flavour and why you think it’ll be popular or, if it contains esoteric ingredients, where one can obtain them. We can test it in our development lab and possibly ask our taste tester group to put it to their tests. If we end up producing it for scooping and it’s well received, we’ll send you a gift card for you and your friends and family to enjoy a bunch of it and other products from our Cambridge shop. Nothing ventured, nothing gained!

  • No. Everything is and always has been biocompostable. Obviously, our handmade waffle cones are. And if a fan would rather not have one of our cones, we scoop into bagasse pots, which are a byproduct of sugar cane and sugar beet processing, and serve them with a wooden, not plastic, spoon/spade. All biocompostable. Our sampling spoons are metal and reused. We’ve never used PLA or plastic spoons or containers.

  • Other than the obvious ones containing liquor, some of the natural flavourings we use contain alcohol, which is used for its solvent or extractive properties. For example vanilla extract is required by some jurisdictions to be made with an alcohol and water extraction of vanilla beans. In the end, the flavourings result in the finished product in trace amounts. Still, you may not want any alcohol so it’s best to ask your scooper.

  • We’re developing a line of plant based frozen desserts aiming to have a rich, smooth, and dense mouthfeel with flavours that pop. “Vegan frozen desserts” can be a mouthful so we shortened the title and trademarked it. Same good product, but with a name different from the rest of the crowd.

  • Yes, we make almost everything from scratch to bring you the indulgent products you know as a fan or are interested in trying as a reader of this FAQ. We have a small fleet of machines we run to keep up with the demand.

  • First step is to contact us with your CV and explain why you think you’d like to work with us and why you’d be a good fit. There may not be an opening now, but we can keep your contact info & submission on file (really!). Warning though: Please don’t waste our time or yours if you’re allergic to hard work, being honest, or being a genuinely pleasant and caring person.

What’s the scoop? Get in touch!

Join Our Team at Spoonstruck

Passionate about crafting and serving proper ice cream?

Want to be part of a creative, fast-paced environment?

We're looking for talented individuals to help us create and deliver premium flavours that leave our customers craving more. If you're dedicated to excellence and ready to make magic happen, send us an email now.

chiefscooper@spoonstruck.co.uk

Loyalty Programme Terms & Conditions

These Terms and Conditions (“Terms”) govern participation in Spoonstruck’s Frequent Scooper Loyalty Programme (the “Programme”), which may be updated from time to time at Spoonstruck’s sole discretion. By enrolling or participating in the Programme, you agree to these Terms and Spoonstruck’s Privacy Policy.

ELIGIBILITY

+ To join you must be an individual at least 18 years old. If you’re other than this – perhaps a business, sports group, or organisation – we may be able to accommodate. Please contact us.

+ Membership is limited to one account per person and specific to that individual. It may not be shared, transferred, or sold.

ENROLLMENT

+ You can enroll at the Shop by indicating you want to enroll and providing certain personal information. Acceptance and continuation in the Programme is contingent upon your/the Member’s providing valid and accurate personal information when enrolling and updating such if circumstances change. Once enrolled it’s your responsibility to retain your access code (provided when you enroll) to update your information and track your points. We shall not be responsible for malfunctions because your contact information isn’t up to date.

+ To get you off to more scooping, we’ll credit your membership account with 10 loyalty points just for joining!

EARNING POINTS

+ Members earn 10 points for each £1 spent on Qualifying Items in our King’s Parade shop. If your purchase is for an amount that contains a decimal other than “.5”, the points earned will be rounded down to the nearest point.

+ A “Qualifying Item” to earn points costs at least £1 and is not on offer, purchased via a third party, or a non-food/non-drink item such as gift cards, merchandise, catering, or a hot chocolate gift box. If you purchase a bundle of food/drink and non-food/non-drink items, Spoonstruck may, but shall not be obligated to, offer points on the food/drink item.

+ From time to time we may award you bonus points for your purchase of a particular item or within a specified day or time period.

+ It may take at least 48 hours to credit your membership with the points earned.

+ Points have no cash value and cannot be transferred or sold.

+ As a Member you can find out your loyalty point status via the SMS access code sent after you enroll or via the link here.

[LINK FOR MEMBER’S POINTS STATUS]

REDEEMING POINTS - THE EXTRA FUN PART

Members in good standing can redeem points after your enrollment date subject to several conditions:

+ You must have at least 50 points in your account prior to your first redemption on a Qualifying Item.

+ Points can be redeemed at the rate of 10 points for each £1 item price.

+ The minimum redemption is for £1 even if the item you want sells for less. There are no fractional points so items priced with a decimal point may be rounded up to the nearest £ for point redemption purposes.

+ In the very unlikely instance that you return an item for which you received points we may reverse the points you earned on that item purchased.

+ We may send you a cone-gratulatory surprise on your birthday that costs you no points and is good for use during your birthday month in the year sent. Your contact information must be up to date. Birthday information may not be updated after enrollment.

EXPIRATION & FORFEITURE – AVOIDING MEMBERSHIP MELTDOWN

+ Memberships will become dormant after six (6) months of inactivity.

+ We may contact you to remind you that your Membership is inactive (melting) and allow you time to make it active again. If, after a further reasonable period at our sole discretion, there’s still no activity we’ll terminate your Membership. Any points accumulated on your Membership will be forfeited.

FRAUD

+ If we, in our sole discretion, deem you’ve violated the letter or spirit of these Terms, we may terminate your Membership, thus voiding any points accumulated.

+ We may, at our sole discretion, suspend, cancel, or combine memberships that appear to be duplicative.

TERMINATION and CHANGES

+ We need to be able to adapt to unforeseen challenges. To this end, we reserve the right to make changes to or discontinue the Programme in whole or in part at any time.

+ We’ll aim to inform you of these changes with reasonable notice and via the contact method and phone number or email address we have on file for you.

+ Your participation in the Programme subsequent to a change shall constitute your full acceptance of and agreement to be legally bound by these Terms, as amended.

+ If you don’t agree to these Programme Terms, you must stop participating in the Programme.

+ Should the Programme be terminated, these Terms also shall be terminated. Your points shall expire concurrently with the termination of the Programme unless we, in our sole discretion and without obligation, extend the points’ expiration date beyond the Programme’s termination date.

OPTING OUT

+ Members can opt out of the Programme at any time.

+ If you opt out you’ll no longer earn points or be able to redeem points and you’ll forfeit your points accumulated.

+ There are several ways to cancel your Membership:

• contact us via our Contact Us form on our website spoonstruck.co.uk

• let us in the Shop know that you want to opt out, or

• let it lapse after a period of inactivity and don’t respond to our communication(s) to you about keeping your Membership active.

DATA PRIVACY

By accessing and otherwise participating in the Programme, you agree that we may collect, use, and disclose your personal information/data to administer the Programme, communicate with you about the Programme, and otherwise use your personal information with your consent or at your direction as set out in our Privacy Policy.

ARBITRATION, EXCLUSIVE REMEDY, LIMITATION OF LIABILITY

+ Except where prohibited by applicable English law, by using the Programme you agree that:

• any and all disputes, claims, and causes of action arising out of or connected with the Programme shall be resolved individually, without resort to any form of class or representative action;

• any and all claims, judgments, and rewards shall be limited to actual out-of-pocket costs incurred, but in no event legal fees; and

• under no circumstances will you be permitted to seek recovery for, and you hereby waive any and all rights to claim or seek recovery of, punitive, incidental, and/or consequential damages other than for actual out-of-pocket expenses.

+ The validity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable, these Terms shall otherwise remain in effect and shall be construed in accordance with the Terms as if the invalid or illegal provision were not contained herein.

That’s the legal stuff. Now let’s enjoy some of the best ice creams in the UK!

Privacy Policy

At Spoonstruck we take your privacy as seriously as we take production of some of the best ice creams in the UK. We’re committed to respecting your privacy and complying with applicable law concerning the use of personal data, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines what personal information (including data) we collect and use, including in connection with our Website and our Frequent Scooper Loyalty Points Programme (the "Programme"). By signing up for and participating in the Programme or visiting this Website, you consent to the collection and use of your personal information as described in this Policy.

1. Information We Collect

When you interact with us, including using our Website or joining our Programme, we may collect the following personal information, which includes your data generated:
+ Contact information including name, email address, phone number, date of birth (optional, for special offers).

+ Purchase data and payment information including your purchase history with us.

+ Programme participation data including information about your loyalty points balance, rewards earned, and transaction activity.

+ Website usage data including IP address, browser type, cookies, and interaction data for analytics.

2. How We Use Your Information

We do not sell or rent your personal information, but may use or share it for the following purposes:

+ With our service providers – trusted third parties who perform services on our behalf, including payment processing and delivery logistics. These service providers are required to safeguard your information and use it only for the specific services for which we have contracted.

+ To manage the Programme – including with service providers to track your loyalty points, offer personalised promotions, and send you information about Programme updates.

+ To improve customer experience - to analyse purchasing patterns and offer personalised discounts, rewards, and promotions.

+ To communicate - with you about the Programme, including any changes, special offers, or updates.

+ For marketing - if you opt in, we may send you marketing communications about new products, promotions, and events separate from Programme offers. You can withdraw consent of these marketing communications at any time.

+ Data analytics – to improve our Website and try to prevent technical issues.

+ Legal compliance - we may disclose your information if required by law, e.g., a legal obligation, regulatory requirement, fraud investigation, or in response to a valid legal request.

3. Data Retention

Any cookies on our Website or via a third-party site such as Trip Advisor or Google Reviews will have their own life as set out on the respective sites.

We’ll retain your personal information as long as you:

+ Remain an active participant in the Loyalty Programme and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, or for other legitimate business interests. Maintain your opt-in marketing preferences - In the unlikely event we deem it appropriate to terminate marketing communications to you or close your loyalty account we’ll delete your data unless we are required to retain it for legal or regulatory reasons.​

4. Your Rights Under UK GDPR

You have certain data protection rights, including:

+ Right to access your data - you can request access to the personal data we hold about you.

+ Right to correct - you can request that we correct inaccurate or incomplete data.

+ Right to be forgotten - you can request we delete your data in certain circumstances, e.g., if you withdraw consent or if we no longer need the data.

+ Right to restrict processing - you can request that we restrict processing of your data if you contest its accuracy or if you have objected to our processing based on legitimate interests.

+ Right to object - you can object to the processing of your data for direct marketing purposes.

+ Right to data portability - you can request a copy of your data in a structured, commonly used, and machine-readable format.

+ Right to withdraw consent - if we rely on your consent to process your data, e.g., for marketing, you can withdraw your consent at any time. The withdrawal of certain permissions may compromise our ability to satisfactorily manage your Programme account such that we may need to terminate your account.

If you wish to exercise any of these rights, please contact us using the details provided below. There is normally no charge for this although we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience with our Website and/or the Programme. Cookies help us remember your preferences, track your Programme activity, and provide personalised offers. You can manage your cookie preferences through your browser settings, but disabling cookies may impact your experience.

6. Data Security and Third Parties

We don’t share your data with third parties for purposes other than fulfilling our obligations to you, operating and growing our company, and protecting our interests. We share only relevant data that’s necessary for providing the products and services we offer. We aim to ensure that all third parties to whom your data are transferred as part of a contractual arrangement with them commit to protecting your data and maintaining privacy procedures that are compliant with applicable legal requirements. Our Website may include links to third-party websites, plug-ins, and the like. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements (or lack thereof).

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we’ll update the "last updated" date at the bottom of this Policy and may notify you via email. Please review this Policy periodically to stay informed about how we are protecting your data. Your use of our Website, Loyalty Programme, and other signifies your consent to any updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, or if you wish to exercise any of your rights, please contact us at:
www.spoonstruck.co.uk or​ tel (01223) 613 000 or Data Officer, Spoonstruck, 6 King’s Parade, Cambridge, Cambs. CB2 1SJ
last updated 11/25